Privacy Policy

Biofuel Networks › Privacy Policy

Overview :

Explains that the portal respects user privacy.

State's purpose: collection, use, and protection of personal data.

Information We Collect :

→ Personal details: Name, phone, email, company name, GST, address, ROF, MSME, PAN, Aadhar.
→ Business details: Biomass products listed (husk, etc.), specifications, trade history.
→ Technical info: IP address, browser type, cookies, usage analytics.
→ Payment info: Bank details, UPI, or card data (secured via payment NEFT/RTGS).

How We Use Data :

→ To verify users and allow buying/selling of biomass products.
→ For communication (offers, trade updates, newsletters).
→ To improve portal services and analytics.
→ To comply with legal and regulatory requirements.

Sharing of Information :

→ Data is not sold to third parties.
→ May be shared with:
→ Verified buyers/suppliers for trade.
→ Service providers and logistics partners.
→ Authorities, if legally required.

Cookies & Tracking :

→ Portal may use cookies for login, analytics, and personalized experience.
→ Users can disable cookies, but certain features may not work.

Data Security :

→ Industry-standard measures (encryption, firewalls, secure servers).
→ Portal not liable for breaches beyond reasonable control (cyber-attacks, force majeure).

User Rights :

→ Right to access, update, or delete personal information.
→ Right to opt-out of marketing communication.
→ Right to withdraw consent (may limit portal access).

Data Retention :

→ Data stored as long as account is active or required by law.
→ Archived or anonymized when no longer needed.

Children's Privacy :

→ Portal not intended for minors (under 18).

Changes to Policy :

→ Portal may update Privacy Policy, with date of revision.

Contact :

→ Email / helpline for privacy-related queries or complaints.

Account Deletion & Data Removal :

How to Delete Your Account (Mobile App)

→ If you are using our mobile application, you can delete your account directly from within the app by following these steps:

→ Open the Biofuel Networks mobile application.
→ Go to Profile.
→ Select Delete Account.
→ Confirm your deletion request.

→ Once confirmed, your account deletion request will be processed.