Frequently Asked Questions
General
Biomass refers to organic material such as agricultural residues, forestry waste, animal waste, and energy crops that can be used as a renewable source of energy.
The portal covers agri-residues (husk, straw, stalks), wood waste, briquettes, pellets, dung-based fuel, and other biomass feedstocks.
Farmers, traders, industries, biomass processors, energy companies, and transporters can all benefit from the portal.
Premium features such as priority listing, analytics, and marketing support have a subscription fee yearly.
Registration & Accounts
Click on the "Register" button, fill in your details, upload KYC documents, and verify your mobile/email to activate your account.
Yes. Buyers, suppliers, and service providers (like logistics) can all create accounts.
Yes, you can edit your company profile, product list, and contact details anytime through the dashboard.
Yes, we use encrypted servers and comply with data protection regulations to ensure your privacy.
Buying & Selling
Log in, go to "Add Listing," fill in product details (type, quantity, price, location), and submit. Your listing will appear after quick verification.
Go to "Post Requirement," enter product type, required quantity, and location. Buyers near you will be notified automatically.
Yes. Once you are verified, you can directly view and contact parties through the portal.
For all categories, there is no commission. Only one time nominal yearly fees needs to pay as per package selected.
Payments & Pricing
You can choose direct payment to parties for transparency.
No, prices are usually negotiable between buyers and suppliers depending on quantity, quality, and location.
Logistics & Delivery
No, at present portal is not providing transport facility but on huge or public demand, portal may start the same in particular area.
Transport responsibility is mutually decided between buyer and supplier.
Yes, if you book through portal-approved transporters/buyers, real-time tracking is available.
Policy & Compliance
No license is needed for most agri-residues, but for large-scale trade or exports, you may need compliance with state/central regulations.
Yes, most biomass fuels like agricultural residues, briquettes and pellets attract 5% GST.
Yes, we regularly update information on central and state-level schemes, subsidies, and tenders.
Support & Assistance
You can call our helpline, use live chat, or email support.
Currently available in English and Hindi, Gujarati with more languages being added soon.
Technology & Tools
Yes, our analytics dashboard displays regional biomass price trends and demand-supply data.
Yes, our mobile app is available on Android and iOS for easy access.
Yes, we are working on integrating carbon credit opportunities for verified biomass transaction.